Job Description
As a Remote Intern at Publish, you will play a key role in supporting the day-to-day operations of our business. This is a unique opportunity to gain hands-on experience in a fast-paced digital service environment. You will work closely with our core team to ensure smooth service delivery and customer satisfaction.
Responsibilities
- Assist in managing customer inquiries and support via email, WhatsApp, and Zoho Desk.
- Process customer orders, ensuring accuracy in collecting and organizing required documents
- Collaborate with our partners to verify customer information and secure publication approvals.
- Maintain and update customer order details in our spreadsheets and order management system.
- Confirm publications on scheduled dates and communicate the results to customers with supporting documents.
- Support the development of content for social media platforms, blogs, and newsletters to drive awareness of Publish.
- Assist with administrative tasks and special projects as assigned.
Requirements
- Education: Recently completed a degree in Business Administration, Communications, Marketing, or a related field, preferably still waiting for NYSC.
- Skills:
- Excellent written and verbal communication skills.
- Proficiency in using Microsoft Office or Google Workspace (Docs, Sheets, etc.).
- Basic understanding of digital tools such as Zoho Desk, Ecommerce, or similar platforms (training provided).
- Strong attention to detail and organizational skills.
- Personal Qualities:
- Ability to work independently and meet deadlines.
- A proactive, problem-solving mindset.
- Enthusiasm for learning and adapting to new tasks and tools.
- Technical Requirements: Reliable internet connection and access to a laptop or desktop computer.
What We Offer
- A flexible work schedule tailored to your availability.
- Hands-on experience in a growing online business.
- Mentorship from experienced professionals
- The chance to contribute to a meaningful service that simplifies life for Nigerians.
Job Category: Internship
Job Type: Remote
Job Location: Nigeria